FAQ

General

Who should wear blue light blocking glasses?

What lenses do you use? What percentage of blue light is blocked?

What are the dimensions of the glasses?

Do you offer RX / prescription lenses?

Where are your products made? Where do you ship from?

What countries do you ship to? How much is the shipping?

How long are shipping times?

Where is my order? Where can I find my tracking number?

Why does my tracking show “Not Found”? Why do I see no updates in the tracking information of my order?

I can see that the status of my order shows “Delivered”, but I have not received my parcel. What can I do?

Why is my parcel at the local post office?

The delivery of my order is taking longer than expected. When will I receive it?

What's your return and refund policy?