FAQ | Kooper Eyewear


Who should wear blue light blocking glasses?

What lenses do you use?

What percentage of blue light is blocked?

What are the dimensions of the glasses?

How can I clean my lenses?

Do you offer prescription and reading glasses?

How can I submit my prescription?

What are your glasses made of?

Where are your products made? Where do you ship from?

What countries do you ship to?

How long are shipping times?

Where is my order? Where can I find my tracking number?

Why does my tracking show “Not Found”? Why do I see no updates in the tracking information of my order?

I can see that the status of my order shows “Delivered”, but I have not received my parcel. What can I do?

Why is my parcel at the local post office?

The delivery of my order is taking longer than expected. When will I receive it?

What's your return and refund policy?

How can I cancel my order?

How can I return my glasses?

What payment methods do you accept?

Customs Duties & Taxes


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